top of page

Frequently Asked Questions

Your Queries, Answered

Here at Ethereal Arts, we understand that you may have questions about our products and services. We are committed to providing transparent information to help you make informed decisions when purchasing art.

What is your return policy?

At Ethereal Arts, all sales are final. Due to the nature of fine art prints and made-to-order pieces, we do not offer returns or exchanges.

However, if your order arrives damaged or incorrect, please contact me within 7 days of delivery at [your email or contact form]. I’ll happily send a replacement or resolve the issue.

Please include:
   •    A photo of the damage or error
   •    Your order number
   •    A brief description of the issue

Thank you for supporting independent art. Every piece is made with care and intention—and I truly want you to love what you receive.

How is the artwork shipped?

All artwork is made-to-order through the third-party printing company Printful. 

  • Printful takes care of printing, packaging, and shipping the products to your customers. They ensure the products are well-protected during transit using various packaging materials. 

  • Shipping Carriers: They utilize a network of well-known shipping carriers like USPS, UPS, FedEx, DHL, and others to deliver the packages. 

Can I customize my order?

At the moment, customizations and commissions are not available.

Connect with Us

 

© 2025 by Ethereal Arts. Powered and secured by Wix 

 

bottom of page