What is your return policy?

At Ethereal Arts, all sales are final. Due to the nature of fine art prints and made-to-order pieces, we do not offer returns or exchanges.

However, if your order arrives damaged or incorrect, please contact me within 7 days of delivery at [your email or contact form]. I’ll happily send a replacement or resolve the issue.

Please include:
   •    A photo of the damage or error
   •    Your order number
   •    A brief description of the issue

Thank you for supporting independent art. Every piece is made with care and intention—and I truly want you to love what you receive.

How is the artwork shipped?

All artwork is made-to-order through the third-party printing company Printful. 

• Printful takes care of printing, packaging, and shipping the products to your customers. They ensure the products are well-protected during transit using various packaging materials. 

• Shipping Carriers: They utilize a network of well-known shipping carriers like USPS, UPS, FedEx, DHL, and others to deliver the packages. 

Can I customize my order?

Customizations to current pieces are not available. For inquiries about commissions, please contact Ethereal Arts via email, and we will get back to you within 2-3 business days. All commission requests must be smaller than 36x48 inches are are available in both oil paintings and ink work.